Hand Hygiene

How do behavioral psychology and user-friendly design combine to improve public health?


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The Client

A 175 year-old company in the cleaning and sanitation industry, with 14 business divisions and international distribution.

 
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The Challenge

Historically, the client only manufactured compounds for self-distribution and to distribution to other large chemical companies. Once the client’s original chemistry surpassed the industry standard, they wanted to develop a complete hand hygiene dispenser product line of their own. This endeavor would launch them into a new market, and Linx was able to collaborate and help scale this venture.


 
 


Linx's Solution

Within six months, Linx designed a dispenser, refined the design for manufacturing, executed in-depth quality testing, developed tooling, and launched production. Two months later, the project commenced scalable production. The design went on to win an International Design Award.

 
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Custom Dispensing

Linx additionally designed custom flexible packaging, pump, and integration equipment. This solution challenged industry standard packaging, rigid containers, by featuring flexible packaging. Sustainability was a major driver, in that this flexible packaging contributed to 85~90% less waste in landfill when compared to leading rigid packaging. The pump dispensed metered output with anti-drip technology. To be able to bring the bag and pump design to scale in production, Linx also designed packaging machinery and robotic work cells for assembly. This solution was truly a well-rounded one.

 
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positive behavior

Behavioral psychology experts have declared that certain stimuli encourage certain behaviors. We asked, how might we get people to wash their hands? Linx consulted with a NYU professor who wrote a New York Times best-selling book on behavioral psychology. As a result, the group developed a set of tools which have been proven to bring attention to hand hygiene. This collaboration won a  European Product Design Award in 2016. The point was to use the knowledge of hygiene behaviors in combination with the power of good design to influence how people integrated hand hygiene into their routine.

 
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Success

The success of the product is not only measured by the way that it changes users’ hygienic habits, but also its various applications. Millions of dispensers have been sold, and it serves various industries such as healthcare, retail, schools and public institutions, food service, manufacturing, and more.

In the end, the client was awarded with 3 patents for this project. However, that’s not all; after this quick turnaround, Linx was able to make this device smart. More to come on that soon.

 

LINX PROVIDED: 


(2007-2012)


Mechanical engineering

Rapid prototyping

Production-quality prototypes

Design for manufacturing (DFM)

Tooling design

Tooling build

Injection molding for plastic

Assembly automation machinery design

Assembly automation machinery build

Automated assembly of plastic parts

Packaging design

Packaging fabrication

Quality Assurance

Mechatronics design

Mechatronics build

Production planning and oversight

(2013-2017)


Innovation consulting

Industrial design (award-winning)

Interaction design (award-winning)

Conceptual engineering

Mechanical engineering

Rapid prototyping

Production-quality prototypes

Design for manufacturing (DFM)

Tooling design

Tooling build

Injection molding for plastic

Automation machinery updates

Automated assembly of plastic parts

Packaging design

Packaging fabrication

Quality Assurance

Mechatronics design

Mechatronics build

Production planning and oversight

Innovation consulting

Marketing & communications support (graphic design, videos, brand strategy consulting)

 

Lindsey Rosenfield